Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All items will be disptached by Royal Mail Special delivery and will be sent out within 24 hours of you placing your order. All UK orders qualify for free Special Delivery postage, International Orders are sent via courier at a cost of £11.95 per order. We always endeavour to post items the same working day as they ordered.
- Privacy & Security
- By visiting, using or ordering from this website, the client expressly agrees to be bound by the following Terms and Conditions and to adhere to these Terms and Conditions and all applicable laws and regulations governing this website. In order for you to purchase products via this website you will need to fill in personal details such as name, address and contact details along with your IP address. These details will be treated with the utmost confidentiality and will not be released to any third party. Your payment details are made via a third party payment processor, so we do not have any access to your card details. Any fraudulent activities that are made on the Panamericana website will immediately be reported to the police. Any legal disputes with be under the jurisdiction of UK Law .
- Returns & Replacements
- All items are checked thoroughly before being sent out to ensure that there are no faults or blemishes to the product and we use quality packaging to make sure that products are not damaged in transit. All items qualify for a full refund if returned at your expense within 7 days provided the item has not been worn or damaged and the product is in its original packaging.
- Ordering
- Whilst we endeavour to ensure that all of the pricing on our website is correct, there is a small chance that a mistake can be made with respect to pricing and/or availability. Panamericana reserve the right to cancel orders with a full refund in such circumstances and/or giving you the option of ordering the ite, at the correct price. Payment will be taken from your card upon ordering the item,not upon delivery.
- Payment, Pricing & Promotions
- Payment is made through a secure payment processor who will capyture your card details. At no time do Panamerican have access to your card details nor the facility to charge further payments to your card. We will periodically put on sales promotions where we will discount certain items.
- Viewing Orders
- To view your order and its current order status you will simply need to register with the website upon placing your order. You will then be able to log in to the site using your unique username and password to view your order history, shipping status and wishlist etc
- Updating Account Information
- To update your account information including contact details and wishlist, use your username and password to log in to the site and simply change your details there.
